Last updated: February 1st 2026
RideBrisa (“Brisa,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit RideBrisa.com, use the RideBrisa mobile application, or use our electric mobility services.
Brisa provides electric community transportation services designed for private communities, resorts, and campuses.
Company name: Brisa
Mobility Website: https://www.ridebrisa.com
Operating region: Spain / European Union
For privacy-related questions, contact us at: hello@ridebrisa.com
a) Information You Provide to Us
We collect information you voluntarily provide when you:
Create an account
Contact us
Request service or membership access
Communicate with customer support
This may include:
Full name
Email address
Phone number
Community or residence
Account credentials
Any information you choose to share with us
b) Location Data (Mobile App)
When you use the RideBrisa mobile app, we may collect location data, including:
Real-time or approximate GPS location
Pickup and drop-off points
Route information
Purpose:
Location data is used only to:
Enable ride requests and navigation
Match riders with vehicles
Improve route efficiency and service quality
Location tracking occurs only while the app is in use and in accordance with your device permissions. You can disable location access at any time through your device settings, though this may limit app functionality.
c) Ride & Usage Data
We collect information related to your use of our services, including:
Ride history (date, time, origin, destination)
Trip duration and distance
Vehicle assigned
This data helps us:
Provide reliable transportation
Resolve service or support issues
Improve operations and safety
d) Payment Information
Payments made through RideBrisa are processed by third-party payment providers (e.g., Stripe or similar platforms).
We do not store full payment card details.
We may receive and store:
Payment confirmation
Transaction IDs
Subscription or membership status
All payment processing complies with industry security standards (PCI-DSS).
e) Automatically Collected Information
When you use our website or app, we may automatically collect:
IP address
Device type and operating system
App version
Browser type
Usage analytics and crash logs
This data helps us improve performance, reliability, and security.
We use your personal data to:
Operate and provide RideBrisa services
Enable ride requests and routing
Process payments and manage memberships
Communicate service updates and notifications
Provide customer support
Improve safety, efficiency, and user experience
Comply with legal and regulatory obligations
We do not sell your personal data.
Under the GDPR, we process personal data based on:
Contractual necessity (providing transportation services)
Consent (e.g., marketing communications, optional features)
Legitimate interest (service improvement, security, analytics)
Legal obligations
We may share data only with trusted service providers, including:
Payment processors
Cloud hosting and infrastructure providers
Analytics and monitoring services
All third parties are contractually required to protect your data and comply with applicable data protection laws.
We retain personal data only for as long as necessary to:
Provide our services
Meet legal or accounting requirements
Resolve disputes
When no longer needed, data is securely deleted or anonymized.
RideBrisa may use cookies or similar technologies to:
Enable core website functionality
Analyze usage patterns
Improve performance
You can manage cookie preferences through your browser or device settings.
You have the right to:
Access your personal data
Correct inaccurate or incomplete data
Request deletion of your data
Restrict or object to processing
Request data portability
Withdraw consent at any time
To exercise these rights, contact us at [hello@ridebrisa.com].
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.
RideBrisa may include links to third-party websites or services. We are not responsible for their privacy practices.
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
If you have questions about this Privacy Policy or your personal data, contact: [hello@ridebrisa.com]